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Service quality audits from SGS – demonstrate your commitment to service quality and avoid problems with expert advice, inspections and audits.

The long-term viability of your company depends on the execution of its operations and the service your customers receive. We provide a full range of services to help you establish, organise and develop rigorous processes to help you efficiently manage your business operations. Our service quality audits help you to monitor and benchmark your organisation, avoiding problems, verifying performance goals, and building on your company’s potential for continuous improvement.

Why choose service quality audits from SGS?

Our service quality inspections can help you:

  • Identify problems as early as possible so that you can make changes where necessary
  • Avoid the cost of service disruption and brand damage
  • Ensure continuous improvement, including internal cost control
  • Confirm the performance levels of your organisation and its partners 
  • Define a strong framework for results oriented performance management

Trusted service quality audits from a world leader

As a world-leading provider of aviation services, we offer you unrivaled experience and expertise in service quality audits for the aviation industry. We work with you to understand your organisation, its procedures and code of conduct. We offer you:

  • Anti-corruption audits to confirm the integrity of your services
  • Environmental and energy inspections to evaluate your organisation’s sustainability performance
  • Verification of your commitment to ethical trade with ETI and SMETA audits
  • Conformation of compliance to regulatory requirements with CTPAT audits
  • A unique global network and the latest technologies 
  • Unrivalled experience and expertise

To find out more about our service quality audits, contact us today.